ABOUT US
Empowering communities by bridging the digital gap
From Startup Roots to Broadband Leader
Innovatel began its journey in the heart of the digital revolution, recognizing the growing need for reliable and high-speed internet connectivity. Founded by a group of passionate tech enthusiasts in 2018, we set out to bridge the digital divide in our community.
Over the years, we have evolved from a small startup to a leading provider of broadband internet services, specializing in Fiber to the Home (FTTH), triplay broadband, WiFi, hotspots, and wireless broadband solutions. Our commitment to innovation and customer satisfaction has fueled our growth, allowing us to expand our services and reach more customers than ever before.
Purpose and Goals
At Innovatel, our purpose is simple: to empower individuals and businesses with seamless internet connectivity that enhances their lives and drives their success. We believe that access to high quality broadband is a fundamental right in today’s digital age. Our goals are to provide reliable, fast, and affordable internet services while continuously improving our technology and customer support.
We strive to be at the forefront of the broadband industry, ensuring that our customers can connect, communicate, and thrive in an increasingly digital world.
Mission
To keep you connected to what matters most, whether it’s streaming your favorite shows, staying in touch with loved ones, or working from home. We believe that everyone deserves reliable and affordable access to the digital world, and we strive to make that a reality for our community.
To empower our customers with exceptional connectivity that enhances their everyday lives. We aim to provide reliable, high-speed broadband services that bring families and communities together, foster creativity, and enable opportunities. We’re committed to bridging the digital divide and ensuring that everyone has access to the information and resources they need to thrive in today’s fast-paced world.
Vision
We envision a world where seamless connectivity is a cornerstone of everyday life. A world where people can effortlessly access information, communicate with loved ones, and enjoy entertainment without interruptions.
Our vision is to be the leading broadband service provider that not only connects homes and businesses but also enriches lives by fostering a sense of community and belonging through technology.
Core Values
Integrity
We believe in transparent communication and ethical practices, building trust with our customers and community.
Innovation
We embrace new ideas and cutting-edge technology to deliver faster, smarter, and more reliable internet solutions.
Customer-Centricity
We put our customers at the heart of everything we do, ensuring their needs and feedback shape our services.
Excellence
We strive for excellence in our services, aiming to exceed customer expectations at every touchpoint.
Community Focus
We’re committed to giving back to our community and supporting initiatives that promote digital literacy and accessibility.
Meet the Team
Network Engineers
They are the silent heroes, designing, building, and maintaining the robust infrastructure that powers our high-speed broadband across communities.
Customer Support
They go beyond scripts and systems. With empathy and efficiency, they ensure every customer feels heard, supported, and valued.
Tech Innovators
They are always one step ahead—developing and integrating forward-thinking solutions to keep our services seamless, reliable, and future-ready.
